National Book Tokens gift cards (and e-Gift cards) can be spent in bookshops across the UK and Ireland, and online. Bookshops include Waterstones, WHSmith (excluding Travel outlets in stations and airport locations), Blackwell's, Easons, Foyles, and local independent bookshops. Online bookshops include bookshop.org, blackwells.co.uk, foyles.co.uk, hatchards.co.uk, and waterstones.com (UK), bookstation.ie, omahonys.ie, and blackwells.co.uk (Ireland), and a number of independent bookshops.
Yes, please visit nationalbooktokens.com/corporate for details of how to order for your business, school or organisation.
National Book Token gift cards have an 8 year expiry period from the date of last use. However, if they do expire our policy is to replace expired gift cards (conditions apply).
This site is operated by Voucher Express on behalf of National Book Tokens. We will send you an email from nationalbooktokens@voucherexpress.net to confirm that we received your order. We will send you another email before your requested delivery informing you that your Gift Card has been despatched. If we are not able to process your order, we will contact you by email.
When you contact us for existing orders, please quote the order number (starts with 'NBOOKTOK') included in the confirmation email you received after placing your order. You can contact us via e-mail at nationalbooktokens@voucherexpress.net or call our helpline on 0371 384 3591, Monday to Friday, 9am - 5pm and Saturdays 9am – 12:30pm. If calling from overseas, please dial +44 371 384 3591.
Same day despatch is available for orders placed before 3pm Monday to Friday and costs £7.50. Please select the same day despatch delivery option online, or alternatively call 0371 384 3591 to place an order by phone. If calling from overseas, please dial +44 371 384 3591.
We accept card payments (Visa, Mastercard, American Express), PayPal, Apple Pay and Google Pay.
For secure card payments we use a validated Level 1 PCI DSS compliant service provider and all transactions are subject to validation and authorisation by us and your card issuer. For better protection 3D secure security measures may require you to enter a password, or get a security code by your card issuer. Alternatively, you can use your PayPal, Apple Pay, or Google Pay account.
Your statement will read "Voucher Express".